Refund policy

Gift of Spirits carefully selects its products and hopes you will be happy with your purchase; however there may be times when you feel you need to return an item to us.

• Please contact our Customer Support Team should you receive your order with faults, damaged or any other issue. You can contact us by emailing returns@giftofspirits.com.
• Customers have 30 days from purchase to exchange or return their order.
• Purchases made between Nov 24 - Dec 24 can be returned/ exchanged until Jan 10
• Full returns/exchanges will be honoured if the product is unopened, unused, and in its original packaging with all accessories.
• We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item). For all other cases, you shall be responsible for paying the return shipping costs and those costs are non-refundable.
• If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
• We will refund the shipping charges paid on the original order if the return is a result of our error (you received an incorrect or defective item). For all other cases the shipping charges paid on the original order will not be refunded.
• You should expect to receive your refund once we received and verify the returned order. Your refund will automatically be applied to your credit card or original method of payment.
• No exchanges will be issued or accepted after 30 days of purchase.
• Gift Cards are not eligible for refund.